Community rules

Community RulesTerms of ServicePrivacy Policy

Lutazu is a place to play, hang out and build things together. These rules apply everywhere: the Lutazu App (servers, direct messages, group chats, voice and video calls), profiles, and anything you post on lutazubrand.com or lutazugames.com. Breaking them can get your messages removed or your account suspended or banned.

1. Respect people

• No harassment, bullying, threats or targeted insults. Disagree with ideas, not people.
• No hate speech or attacks based on race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, disability, age or similar traits.
• Don't encourage anyone to harm themselves or others. If someone is in danger, contact local emergency services.
• If someone asks you to stop messaging them, stop. Don't make new accounts to get around a block.

2. Keep it safe

• You must be at least 13 to use Lutazu.
• No sexual content involving anyone under 18, ever. We remove it, ban the account and report it to the authorities.
• No sexual or graphic violent content outside of clearly marked servers for adults, and never in profiles, avatars, banners, server icons or public servers.
• No sharing other people's private information (addresses, phone numbers, photos, passwords) without their permission.
• No content that promotes terrorism, violent extremism or serious violence.

3. No scams, cheats or spam

• No scams, phishing, fake giveaways, or asking for passwords, codes or payment details. Lutazu staff will never ask for your password or sign-in codes.
• No malware, harmful links or files.
• No spam: mass messages, unwanted ads, chain messages or flooding chats.
• No selling, trading or sharing accounts, and no cheats, exploits or stolen copies of games.
• Don't pretend to be someone else, including Lutazu staff.

4. Follow the law and respect creators

• Don't post anything illegal, or anything that helps others break the law.
• Only share content you have the right to share. Don't post other people's work as your own.
• GIFs from GIF search come from GIPHY and must follow these rules too.

5. Servers and calls

• Server owners and admins can set extra rules for their server, but those can't allow anything these rules forbid.
• Server owners are expected to moderate their servers and remove content that breaks these rules.
• Don't record or stream voice or video calls without everyone's permission.

6. Keep your account secure

• You can use any password you like, but you're responsible for your account and everything done with it.
• Two-step verification (an authenticator app and an email code) is required. Keep your backup codes somewhere safe.
• Never share your password, app password, sign-in codes or backup codes.

Reporting and what happens next

You can block anyone from their profile. To report someone or something, contact us at lutazubrand.com/contact with what happened and, if you can, the username and a screenshot. Depending on how serious it is, we may remove content, give a warning, suspend or permanently ban an account, and report illegal activity to the authorities. If you think we got it wrong, you can ask us to review the decision.